Fix for “We were unable to return you to the page you were viewing” error in IE
Many users face issue running Oracle forms on Microsoft Internet Explorer 7 or 8 (IE7 or IE8) which causes the page to redirect to following url with “Website restore error” title
res://ieframe.dll/acr_error.htm#,http://<server>:<port>/forms/frmservlet?config=<config>
It displays following error.
We were unable to return you to the page you were viewing.
Internet Explorer has stopped trying to restore this website. It appears that the website continues to have a problem.
Solution-1:
1) Take backup of jvm.dll located at c:Program FilesOracleJInitiator 1.3.1.xbinhotspot directory. (Depending on JInitiator version you have)
2) Copy jvm.dll from C:Program FilesJavajre1.6.0_07binclient (or whichever highest version of jre you have) to c:Program FilesOracleJInitiator 1.3.1.xbinhotspot
3) Clear browser cache and also Oracle Jar cache (Remove all files from c:documents and settings<username>Oralce Jar cache)
4) Close all the browsers and restart
Solution-2: [ This solution will ALWAYS work 🙂 ]
In case if you are unable to find the jvm.dll in that location or if the above solution didn’t work for you, you can download the working jvm.dll from this link (Windows XP) or this link (Windows 7+).
Enjoy !! The issue should have been resolved now !
The issue for me still the same. the work around is not permanent. I have re-created the profile & it works. However, base on my observation after several weeks or months, the issue comes back again. The reality is that JINITIATOR is an old version of utilities or tools to run any program connected thru it. Also, that initiator is an old tools use in Windows XP, Windows 7. But for Windows10 & due to new technology we need to get rid OFF Jinitiator.
Thanks for the help..solution 2 worked for me
thnaks
thanks sir
its working now 🙂
i dont had that jvm.dll file i just downloaded from the link provided by you.
and pasted as you suggested above.
Thanks alot.
Thanks a lot !!!!!!!!!!!
2nd one solved my problem.
Sorry dude..stills its throwing the same error.
Method 2 is worked for me as cham.. Great.. thanks a lot..
Solution 2 is worked for me as cham.. Great.. thanks a lot..
Hi, I have widows 7 and I have looked in the Program files and the Program files (x86) I can’t locate the FilesJavajre1.6.0_07binclient in either of the programs.
Can some one help me find the file so I can copy it
I am not good at these file things 🙂
thanks much
Jody
I still need help my IE 11, is still not opening still saying
We were unable to return you to the page you were viewing 🙁
help thanks
Jody
It is worked for me also.
Thnx
I don’t use Oracle and/or Java. I am getting this issue anyway. How to resolve?
Thanks—men..
using Solution 2 solved my probem…
thanks.. once again
thanks a lot… these steps solved my problem…
Thanks a lot..
Solution-2 resolved my issue
I my case solution-1 did not worked. Solution-2 was helpful.